Refund & Returns
We want you to be happy with your harvest. Because these are food and perishable products, our returns policy is designed around freshness and safety.
Damaged or wrong items
If an item arrives damaged, leaking or incorrect, contact us within [OWNER TO CONFIRM: e.g. 48 hours] of delivery with a photo, and we'll replace it or refund you.
Perishable goods
For food-safety reasons, opened or perishable items (spices, honey, pickles, greens, plants) can't be returned unless they arrived faulty.
Refunds
Approved refunds are processed to your original payment method within [OWNER TO CONFIRM: e.g. 5–7] working days.
For Cash-on-Delivery orders, refunds are issued via [OWNER TO CONFIRM: UPI/bank transfer].